Refund Policy
This Refund Policy applies to paid Pro subscriptions for Vyshwave products, including Live Currency Converter, Focus Guard, and Page Clip, when purchases are processed by Paddle.
Current billing status
Paddle checkout is temporarily unavailable. Complimentary Pro access granted while billing is offline is not a paid purchase and is not eligible for a refund.
30-day money-back guarantee (paid orders)
When paid checkout is enabled, if you are not satisfied with a Pro subscription, you may request a full refund within 30 days of the purchase (or renewal) date.
How to request a refund
- Email vyshwave@gmail.com with the email used for the purchase and approximate order date, or
- Contact Paddle (our Merchant of Record) through the receipt or customer portal linked from your purchase confirmation.
For paid orders, our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record and handles returns for those orders.
After 30 days
Refund requests made more than 30 days after a paid purchase are considered case-by-case. You can cancel future renewals anytime from the extension’s Manage subscription flow (Paddle customer portal) when that flow is available.
Free plan
The Free plan does not involve payment and is not subject to refunds.
Contact
Questions: vyshwave@gmail.com. See also our Terms of Service.